You’re offline. This is a read only version of the page.
The NSW Health Care Complaints Commission handles complaints about registered and non-registered health practitioners, and health services provided in New South Wales. We aim to assess most complaints within 60 days of receiving all necessary information. Complex matters may take longer. We appreciate your patience while we work to respond thoroughly and fairly.
Learn more about the types of complaints we handle
If you have a question or need help lodging a complaint, call us on 1800 043 159 or email our team. Where appropriate, we can provide assistance with writing your complaint.
If you are not satisfied with the outcome of your complaint, you can request a review in writing within 28 days. Reviews may be considered if you believe important information was missed or if new information has become available.
Registered health practitioners, employers, and education providers are required by law to notify Ahpra if they reasonably believe a practitioner or student poses a significant risk to public safety.
Submit a mandatory notification
